Monday, May 11, 2009

Day 244

This morning the mechanic came aboard and confirmed our alternator was toast from the start. He said it was definitely faulty from the factory. So we called up the supplier we got the alternator from and he called the factory several times for us and then told us that he was getting nowhere with them and we should call the factory ourselves. We called and the manager answered right away and would not listen to the situation and cut papa short and told him to look in his warranty manual on pg25 and it clearly states that we would have to send our alternator back to them and wait for the factory to determine that it was faulty (although regardless of whether it was faulty from the start or not it’s less than 3 months old and is covered under warranty anyways!). They refused to even send an alternator, give us a time frame to send our alternator back and if they find its fine they could charge it to papas credit card.

We tried to explain that the belt that runs the alternator is also the belt that runs the cooling system in our engine and to remove it would make us immobile. The manager commented back that if we were any kind of sailors we would have spares. We said we did have a spare, we have two Power line alternators and they both died on us! Needless to say we did not get a new alternator shipped to us and looking at the weather forecast we can’t stay put here or else it will be several more weeks before we get a good window to cross back to the states. Grama and I wanted off of the boat. We took the dingy and headed over to Southern Cross, picked up Karen and headed into town lol.

When we got back to the boat we decided to have Karen and Denis over for dinner and we had a nice night. They only condition was no one was allowed to say alternator >_>


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